02 — Eligibility / Claimability Matrix (v2)

Status: Stub. Replaces the support category table from §4.2 of the original. Do not draft until pricing has been verified against the current NDIS Support Catalogue 2025-26 v1.1.

Purpose

For each service the practice offers, document:

Why this matters

The original draft’s support category table reads like a marketing table. A claimability matrix reads like operational documentation. Plan managers, support coordinators, and compliance reviewers respond very differently to the two.

This is also where the AT-as-physical-supports issue gets resolved. Each digital service item gets mapped to the right category — Capacity Building (Improved Daily Living, most likely) rather than swept into low-cost AT.

Format suggestion

For each service, a structured block:

### Tool Design & Configuration

- Service description: ...
- Likely support category: Capacity Building — Improved Daily Living
- Line item code: [verify against current catalogue]
- Price limit: $[verify] / hour
- Delivered by: Adrian Wedd (specialist contractor) under James's practice
- Claim type: Non-face-to-face (typical), face-to-face (during Stage 3)
- Evidence: Design brief, tool specification, configuration log
- Out of scope: Hardware purchase (separate AT claim if applicable);
  ongoing software subscription costs (participant or family responsibility
  unless explicitly funded under low-cost AT)

Service items to map

From the original (verify each against the current catalogue):

  1. Initial Assessment (2 hrs)
  2. Tool Design & Configuration (3–5 hrs)
  3. Implementation Session (2–3 hrs)
  4. Training (2 hrs)
  5. Weekly Check-in (30 min)
  6. Monthly Review (1 hr)

Plus, for v2, possibly add:

Open dependencies

Caveat

Don’t fabricate line item codes. If a service item doesn’t have a clean catalogue match, flag it as “claimability uncertain — confirm with plan manager / NDIS-aware adviser before billing.” That is more honest than inventing a code that won’t process.