02 — Eligibility / Claimability Matrix (v2)
Status: Stub. Replaces the support category table from §4.2 of the original. Do not draft until pricing has been verified against the current NDIS Support Catalogue 2025-26 v1.1.
Purpose
For each service the practice offers, document:
- The service item name and description
- The plausible NDIS support category (or categories)
- The actual NDIS Support Catalogue line item code
- The current price limit
- Who can deliver it (qualifications/registration requirements)
- The claim type allowed (face-to-face, non-face-to-face, travel, etc.)
- What evidence may be required to claim
- What is out of scope (reduces ambiguity for plan managers)
Why this matters
The original draft’s support category table reads like a marketing table. A claimability matrix reads like operational documentation. Plan managers, support coordinators, and compliance reviewers respond very differently to the two.
This is also where the AT-as-physical-supports issue gets resolved. Each digital service item gets mapped to the right category — Capacity Building (Improved Daily Living, most likely) rather than swept into low-cost AT.
Format suggestion
For each service, a structured block:
### Tool Design & Configuration
- Service description: ...
- Likely support category: Capacity Building — Improved Daily Living
- Line item code: [verify against current catalogue]
- Price limit: $[verify] / hour
- Delivered by: Adrian Wedd (specialist contractor) under James's practice
- Claim type: Non-face-to-face (typical), face-to-face (during Stage 3)
- Evidence: Design brief, tool specification, configuration log
- Out of scope: Hardware purchase (separate AT claim if applicable);
ongoing software subscription costs (participant or family responsibility
unless explicitly funded under low-cost AT)
Service items to map
From the original (verify each against the current catalogue):
- Initial Assessment (2 hrs)
- Tool Design & Configuration (3–5 hrs)
- Implementation Session (2–3 hrs)
- Training (2 hrs)
- Weekly Check-in (30 min)
- Monthly Review (1 hr)
Plus, for v2, possibly add:
- AI tool safety review (per deployed tool, billed once)
- Documentation deliverable (configuration manual, family-facing guide)
- Plan manager liaison time (typically non-billable; flag if claimed)
Open dependencies
- Current NDIS Support Catalogue 2025-26 v1.1 — pull and verify
- Confirmation that all proposed service items have a defensible catalogue match
04-roles-and-scope.md— affects who delivers what
Caveat
Don’t fabricate line item codes. If a service item doesn’t have a clean catalogue match, flag it as “claimability uncertain — confirm with plan manager / NDIS-aware adviser before billing.” That is more honest than inventing a code that won’t process.